We are in our final weeks of Fidelio. Tomorrow, Wednesday 25 April we are going to look at group bookings. Please make sure you attend class on time so that you get the full instruction of group reservations. On Thursday you will complete the correspondence activity on the wiki. Don’t be fooled on April 1st, we do have class! We will go over group bookings, check-in’s, posting charges so that you are ready for your assessment on 8th April and 9th April. You will not gain your unit standard if you have not completed the work. In class recently we have been discussing some of the special requests that customers like, check out the Benjamin Hotel and their pillow menu. Westin hotels also sell their products to customers if you have enjoyed them in their hotels. Explore some other hotels to see what they offer.
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