As you are all aware, Im away on the 1st year tourism students educational trip to go horse riding, jet boating, walking, biking and sitting in hot springs next week! You will have no classes with me on Tuesday or Thursday but Hillary will facilitate the Business Travel class on Wednesday afternoon. However!!! please complete the exercises under Selling (13) on cross-selling and upselling on wikieducator so we can practise your techniques the next week. Don’t forget your Motivation assessment which must be in my mailbox by Tue 07 Apr.
We are in our final weeks of Fidelio. Tomorrow, Wednesday 25 April we are going to look at group bookings. Please make sure you attend class on time so that you get the full instruction of group reservations. On Thursday you will complete the correspondence activity on the wiki. Don’t be fooled on April 1st, we do have class! We will go over group bookings, check-in’s, posting charges so that you are ready for your assessment on 8th April and 9th April. You will not gain your unit standard if you have not completed the work. In class recently we have been discussing some of the special requests that customers like, check out the Benjamin Hotel and their pillow menu. Westin hotels also sell their products to customers if you have enjoyed them in their hotels. Explore some other hotels to see what they offer.
There will be no class on Friday – however please continue working from the wiki – section 6 Destinations. Go through the slide share presentation and complete the activity “these destinations”. Open the TNZ link and start going through the Annual Rpt – please do not print (60pgs). It is important that you understand what Tourism New Zealand’s role is.
Thanks for handing in the TALC activity. Have a good weekend.
There will be no class this Friday however I would like you to continue working from the wiki – section 6. Go through the slide share presentation (what is a destination) then complete the activity “these destinations”. Take a look at TNZ link and the annual report please don’t print this out (60 pages). It is important that you have a clear understanding of what Tourism New Zealand is and does. Be ready to summarise this for me on Monday.
Have a good weekend and thanks for handing in your TALC activity.

Franz-Josef Glacier
A. Just ask your question under comments and we will endeavour to answer it asap.
For example:
Q. I have chosen Fox Glacier as my destination for the TALC model assignment. Where can I find information on this.
A. Try the a google search to start with – look at the Tourism NZ website and search for West Coast area. Try wikitravel and wikipedia. Try the Bill Robertson library – Lonley Planet section or we have them here (or search for this online.
Ask the questions thats what we are here for.
Thought I would get the students to take a look around wikitravel http://wikitravel.org/en/Main_Page and even get them to make a post to it. What do you as students think about that?

http://flickr.com/photos/seamusnyc/347748290/
Thought I would introduce a way for you to regularly use your blogs which would also benefit your studies. Each week it would be great if you would summarise what you have been studying, and points that you particularly want to remember. Its a good way to keep track of what you are doing and its a great reference when it comes to your assignments.
Next Friday we will also look at a good way for you to see what everyone else is writing on their blogs.
Have a good week.


Welcome to the Sales and Marketing blog and the first post for 2009. Lecturer’s for this course – Emma, Rachel, Lynn and me. If you have any questions, comments or just want to add your view please post a comment and we will do our best to answer you.